Shipping policy
At Rapaper, we aim to provide a smooth and reliable delivery experience for every customer. We are pleased to offer free worldwide shipping on all orders.
Shipping Cost
We offer:
Free shipping to all destinations worldwide.
There are no additional standard shipping fees at checkout.
Estimated Delivery Time
Our estimated delivery time is:
7–10 business days
Delivery time may vary depending on your location, courier availability, customs processing, holidays, weather conditions, or other circumstances outside our control.
Order Processing
After your order is placed, it will be processed and prepared for shipment. Once your order has been shipped, you may receive tracking information if available.
Please ensure that your shipping address is complete and accurate. Rapaper is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete address information.
Worldwide Shipping
We ship orders worldwide. Some remote areas may require additional transit time depending on courier service availability.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees depending on the destination country. These charges, if applicable, are the responsibility of the customer.
Customs policies vary by country, and Rapaper is not responsible for delays caused by customs clearance procedures.
Lost or Delayed Packages
If your package is delayed beyond the estimated delivery time, please contact us at support@rapaper.store. Our support team will assist you in checking the order status and finding the best available solution.
If a package is marked as delivered but you have not received it, please check with your local courier, neighbors, household members, or building management before contacting us.
Damaged Items During Shipping
If your order arrives damaged, please contact us as soon as possible with your order number and photos of the damaged item and packaging. We will review your case and assist you accordingly.
Contact for Shipping Support
Rapaper
22 Fieldside Dr, Scarborough, ON M1V 3C5
Phone: (855) 598-1856
Email: support@rapaper.store